Terms of Use

These terms and conditions of sale (the “Terms”) are applicable to any purchase order (an “Order”) for Ordered Products issued by the Customer and accepted by TCF Industries LLC (“TCF”):

1. Freight and Delivery

Customer’s selected carrier will transport Ordered Products as indicated in the Order. If no carrier selection is made, TCF will designate one on Customer’s behalf. Customers understand that carriers operate independently from TCF. TCF aims to consolidate Ordered Products into one shipment unless Customer specifies installment delivery, whereby Customer accepts responsibility for additional shipping expenses. TCF packages all Ordered Products using industry-standard methods and dispatches them FOB from TCF’s facility. Responsibility for damage/loss and ownership of Ordered Products transfers to Customer when the carrier receives them. Unless otherwise indicated, quoted prices exclude initial transportation costs, and applicable taxes (sales, excise, VAT, etc.), which will appear as separate line items on invoices. Upon Customer request, expedited shipping options (including air freight) or premium delivery services are available at current market rates.

2. Payment Terms

Subject to credit approval, payment shall be net cash thirty (30) days from the invoice date. TCF shall issue an invoice upon shipment of the Ordered Product.

3. Quantity Variations

Delivery quantities that vary by no more than 10% above or below the ordered amount will be considered acceptable fulfillment. TCF will charge based on the actual quantity delivered within this allowable range. Should Customer require assured minimum quantities, TCF may apply supplementary charges.

4. Product Return Policy

Since Ordered Products are manufactured according to Customer’s Specifications, TCF does not accept returns of Ordered Products except for warranty-related issues.

5. Confidential Information

Each party’s proprietary information, specifications, designs, drawings, products, processes, know-how and other information (referred to as “Confidential Information”) shared with the other party shall be received in trust and confidence. If such information belongs to the disclosing party at the time of disclosure, it will remain the disclosing party’s property. Confidential Information excludes information that: (i) was already possessed by the receiving party before initial disclosure; (ii) was publicly available when disclosed; (iii) becomes publicly available through channels unrelated to the receiving party and without the receiving party violating this provision; (iv) is provided by the disclosing party to third parties without confidentiality restrictions; (v) was legitimately acquired by the receiving party from a third party not known to be under confidentiality obligations to the disclosing party; or (vi) was developed independently by the receiving party without using the disclosing party’s disclosure. Confidential Information may only be used as necessary to fulfill the Order, and the receiving party must not share Confidential Information with any third parties, except with employees and agents as required to complete the work. The receiving party shall not at any time obtain any right, title, license, or interest in the disclosing party’s Confidential Information.

6. No Cash Reimbursement-

The purchase amount is non-refundable in monetary form. No cash refunds will be issued under any circumstances for returned or canceled items.